Careers

At Turn Medical, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. Our philosophy, through compassion, education and innovation, is to prioritize patient outcomes and caregiver safety while providing value to clinical institutions. We will foster a culture of accountability, encourage service in our communities and provide a rewarding experience for our customers, employees and investors. Together, we’re one team committed to making a difference in people’s lives. This is a place where you can find a career with meaningful purpose improving lives through your life’s work.

Job Function Summary:
The Critical Care Account Executive (CCAE) is an essential field-based role that will be central in driving adoption and future growth of the Pronova-O2 and Turn Medical brand. The position will be a highly visible role to leadership and customer organizations, requiring excellent clinical and customer facing management skills.

The CCAE will be responsible for providing and overseeing the pre-sales and post-sales product application support for Turn Medical’s new and existing clientele. Additionally, the CCAE will be responsible for increasing market share in the rental, capital and disposable marketplace. The CCAE will develop, maintain and manage strong customer relationships, build brand loyalty, and provide a high level of customer satisfaction. The CCAE will provide customer training on the use and application of the Pronova-02 in the clinical environment. The CCAE will maintain a focused call schedule to include calling on key stakeholders within the hospital environment.

Areas of Accountability include, but are not limited to:

• As a Turn Medical Sales Representative, you work strategically to promote and sell Turn Medical Automated Proning System to meet our customers’ needs.
• You will achieve your assigned quota by taking a consultative approach to Hospital sales, marketing, and clinical demonstrations both live and virtual of all related products and programs.
• You are responsible for becoming the resident Proning expert as you work with a sophisticated audience of nurses, medical directors, and administrators. Your knowledge not only of your own products, but of competitors’ offerings, builds credibility with your customers.
• You focus on customer satisfaction by demonstrating teamwork and empowerment, solving problems, operating with honesty and integrity and providing a highly responsive and unsurpassed level of customer service to include rounding activities and 24/7 support
• You contribute to leading in product innovation by listening and working with others and contributing new ideas.
• You strive for operational excellence by promoting a team based, product and customer centric-focused organization, contributing to continuous improvement, participating in driving rental utility and training and education programs.
• You are committed to operational excellence, reporting customer complaints, notifying supply chain regarding capital sales opportunities, participating in establishing appropriate par levels for disposables and committing to on time delivery of rental products as well as capital sale and disposable delivery.
• As a Critical Care Account Executive, you live out your mission to save and change lives by selling and renting Turn Medical products that are making healthcare better.

Qualification & Requirements:

• Bachelor’s degree or 5+ years of sales or relevant experience.
• Strong inter-personal communication skills specifically relating to stress management, people management and conflict management.
• Excellent time management, project management, and customer service skills.
• Knowledge of marketing, market research, new product development, new product introduction, P/L management, and product training and education, remote proctoring.
• Must possess valid driver license in the state of residence and a good driving record.
• Must be available to participate on an on-call schedule on various occasions to meet customer needs and organizational objectives.
• Solid clinical knowledge of the critical care space.
• Ability to work both independently and in a team setting towards meeting established objectives.
• Strong verbal, written, presentation and oral communication skills.
• Applies a range of traditional and non-traditional problem-solving techniques to think through and solve issues creatively to improve performance and company effectiveness.
• A dynamic, confident, driven and articulate individual who can interact effectively with all levels of the organization, forging high trust relationships, communicating in a compelling and direct fashion.
• Ability to build rapport and relationships by interacting effectively with employees and external contacts (i.e. MD, nurses and clinical staff) at all levels, demonstrating the awareness of their needs and responding with the appropriate action.
• Highly effective organizational skills to implement a variety of programs, such as speaker programs and other activities.
• Proficient with; Microsoft office, Word, PowerPoint, Excel and Outlook.
• Some overnight travel may be required.
• Candidates must be able to successfully pass background and drug screen investigations.
• Must be able to obtain and maintain required credentialing to perform job.
• Maintain all company property.
• Perform all company business in accordance with all regulations (EEO, FDA, OSHA, etc.)
• Maintains a professional image that reflects positively on the company.
• Must be able to lift-up to 40 pounds, sit, stand and walk for long distances.
• This individual will be able to live anywhere in the geography this role supports.

Physical Requirements and Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations that do not cause an undue hardship on the company may be made to enable individuals with disabilities to perform the essential functions, as long as that would not hinder or prevent performance of duties, or be of a safety concern.

Key to denote % of time requirements necessary to perform essential functions of this job.

0% = Zero (O)        
1-35% = Little (L)        
36-70% = Moderate (M)
71-100% = Great (G)

Physical Requirements:  # lbs. Occasionally (O) / # lbs. Frequently (F) / # lbs.
Constant (C) 

Sedentary: 0-10 O / 0-5 F    X Light: 0-20 O / 0-10 F / 0-5 C   Medium: 0-50 O / 0-20 F / 0-10 C   

Heavy:
0-100 O / 0-50 F / 0-20 C  
Very Heavy:
Exerting in excess of 100 O / in excess of 40 F / in excess of 20 C

Physical Activities: Mark each per the Key above.

• Bending / stooping
• Reaching above / below the waist
• Pushing / pulling movements
• Climbing stairs / ladders
• Fingering / grasping / feeling 
• Standing
• Kneeling
• Sitting
• Walking
• Lifting
• Repetitive Motions
• Typing
• Balancing
•  Color / Depth perception
•  Fine hand & finger movements
• Operate motor vehicle
• Operate various equipment
• Crouching / Crawling

Necessary traits for this position: 

• Seeing  
• Hearing   
• Talking*  
• Reading   
• Writing*

Basic comprehension of English  language using the traits* marked above for purposes of safety, management direction and job responsibility, 

Proficiency of the traits* marked above in the following languages for business letters, memos, customer interaction, presentations, demonstrations, employee direction, audits, etc.: English 

At Turn Medical, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. Our philosophy, through compassion, education and innovation, is to prioritize patient outcomes and caregiver safety while providing value to clinical institutions. We will foster a culture of accountability, encourage service in our communities and provide a rewarding experience for our customers, employees and investors. Together, we’re one team committed to making a difference in people’s lives. This is a place where you can find a career with meaningful purpose improving lives through your life’s work.

Job Function Summary:
The Critical Care Account Executive (CCAE) is an essential field-based role that will be central in driving adoption and future growth of the Pronova-O2 and Turn Medical brand. The position will be a highly visible role to leadership and customer organizations, requiring excellent clinical and customer facing management skills.

The CCAE will be responsible for providing and overseeing the pre-sales and post-sales product application support for Turn Medical’s new and existing clientele. Additionally, the CCAE will be responsible for increasing market share in the rental, capital and disposable marketplace. The CCAE will develop, maintain and manage strong customer relationships, build brand loyalty, and provide a high level of customer satisfaction. The CCAE will provide customer training on the use and application of the Pronova-02 in the clinical environment. The CCAE will maintain a focused call schedule to include calling on key stakeholders within the hospital environment.

Areas of Accountability include, but are not limited to:

• As a Turn Medical Sales Representative, you work strategically to promote and sell Turn Medical Automated Proning System to meet our customers’ needs.
• You will achieve your assigned quota by taking a consultative approach to Hospital sales, marketing, and clinical demonstrations both live and virtual of all related products and programs.
• You are responsible for becoming the resident Proning expert as you work with a sophisticated audience of nurses, medical directors, and administrators. Your knowledge not only of your own products, but of competitors’ offerings, builds credibility with your customers.
• You focus on customer satisfaction by demonstrating teamwork and empowerment, solving problems, operating with honesty and integrity and providing a highly responsive and unsurpassed level of customer service to include rounding activities and 24/7 support.
• You contribute to leading in product innovation by listening and working with others and contributing new ideas.
• You strive for operational excellence by promoting a team based, product and customer centric-focused organization, contributing to continuous improvement, participating in driving rental utility and training and education programs.
• You are committed to operational excellence, reporting customer complaints, notifying supply chain regarding capital sales opportunities, participating in establishing appropriate par levels for disposables and committing to on time delivery of rental products as well as capital sale and disposable delivery.
• As a Critical Care Account Executive, you live out your mission to save and change lives by selling and renting Turn Medical products that are making healthcare better.

Qualification & Requirements:

• Bachelor’s degree or 5+ years of sales or relevant experience.
• Strong inter-personal communication skills specifically relating to stress management, people management and conflict management.
• Excellent time management, project management, and customer service skills.
• Knowledge of marketing, market research, new product development, new product introduction, P/L management, and product training and education, remote proctoring.
• Must possess valid driver license in the state of residence and a good driving record.
• Must be available to participate on an on-call schedule on various occasions to meet customer needs and organizational objectives.
• Solid clinical knowledge of the critical care space.
• Ability to work both independently and in a team setting towards meeting established objectives.
• Strong verbal, written, presentation and oral communication skills.
• Applies a range of traditional and non-traditional problem-solving techniques to think through and solve issues creatively to improve performance and company effectiveness.
• A dynamic, confident, driven and articulate individual who can interact effectively with all levels of the organization, forging high trust relationships, communicating in a compelling and direct fashion.
• Ability to build rapport and relationships by interacting effectively with employees and external contacts (i.e. MD, nurses and clinical staff) at all levels, demonstrating the awareness of their needs and responding with the appropriate action.
• Highly effective organizational skills to implement a variety of programs, such as speaker programs and other activities.
• Proficient with; Microsoft office, Word, PowerPoint, Excel and Outlook.
• Some overnight travel may be required.
• Candidates must be able to successfully pass background and drug screen investigations.
• Must be able to obtain and maintain required credentialing to perform job.
• Maintain all company property.
• Perform all company business in accordance with all regulations (EEO, FDA, OSHA, etc.)
• Maintains a professional image that reflects positively on the company.
• Must be able to lift-up to 40 pounds, sit, stand and walk for long distances.
• This individual will be able to live anywhere in the geography this role supports.

Physical Requirements and Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations that do not cause an undue hardship on the company may be made to enable individuals with disabilities to perform the essential functions, as long as that would not hinder or prevent performance of duties, or be of a safety concern.

Key to denote % of time requirements necessary to perform essential functions of this job.

0% = Zero (O)        
1-35% = Little (L)        
36-70% = Moderate (M)
71-100% = Great (G)

Physical Requirements:  # lbs. Occasionally (O) / # lbs. Frequently (F) / # lbs.
Constant (C) 

Sedentary: 0-10 O / 0-5 F    X Light: 0-20 O / 0-10 F / 0-5 C   Medium: 0-50 O / 0-20 F / 0-10 C   

Heavy:
0-100 O / 0-50 F / 0-20 C  
Very Heavy:
Exerting in excess of 100 O / in excess of 40 F / in excess of 20 C

Physical Activities: Mark each per the Key above.

• Bending / stooping
• Reaching above / below the waist
• Pushing / pulling movements
• Climbing stairs / ladders
• Fingering / grasping / feeling 
• Standing
• Kneeling
• Sitting
• Walking
• Lifting
• Repetitive Motions
• Typing
• Balancing
•  Color / Depth perception
•  Fine hand & finger movements
• Operate motor vehicle
• Operate various equipment
• Crouching / Crawling

Necessary traits for this position: 

• Seeing  
• Hearing   
• Talking*  
• Reading   
• Writing*

Basic comprehension of English  language using the traits* marked above for purposes of safety, management direction and job responsibility, 

Proficiency of the traits* marked above in the following languages for business letters, memos, customer interaction, presentations, demonstrations, employee direction, audits, etc.: English